COCOSPACE REVIEWS CODE

Ive been battling with them since JULY 15TH 2016! SENT OVER 60 MESSAGES, I STARTED GETTING REFUNDS FOR STUFF THAT NEVER ARRIVED ONLY WHEN I OPENED 4 CASES WITH PAYPAL. So far no joy in returning my £200 order from cocoa. Normally a company would collect themselves and deduct the postage from refund. It cost me over £18 to return the items to an address which is not recognised.

She is insisting that I am responsible for return. This address neither at parcel force nor with any courier company is recognised for delivery. She then sent a return address of No: 1 Brunel Road, Corby, NN17 4 JW.

COCOSPACE REVIEWS CODE

Eventually someone called Shireen created a return number of which she used a white font to type it on a white back ground! Again another email to ask for the return code to be typed in any colour except than white! Only way to contact was emails back and forth which took 24 to 48 hour between replies. No return address or contact tel number to talk to anybody and ask. When I noticed the quality of items was by far less than the price paid and the cut and sizing was poor, I decided to return. There was no accompanying paper work to instruct or itemise the delivered items.It was like you ordered from a very ordinary household who imported the items from Bangladesh to their house and put them all in a bin bag and posted! The serious problem started when the items was delivered. My order was recieved after a lengthy wait of which I can't complain.